FAQ

Where is the key?

goUrban works completely keyless! You do not need a key for either the eScooter or the tailbox. After you reserve the next eScooter in the app, you have 15 minutes to start the rental. Once you are at the vehicle, click on the button „Rent“. The vehicle turns on and the tailbox opens automatically. Choose a helmet, push the green button on the right grip and you’re ready to go!

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