FAQ

Are there any extra fees?

  • Deductible in case of accident or damage of the vehicle: Max. 350 €
  • Handling of traffic fines: € 10
  • Processing of reminders for late payment: 12 €
  • Processing of crimes relevant to criminal law: 150 €
  • Driving without a completed and valid rental contract (incl. Transfer of the vehicle to unauthorized persons / pass-on of the customer login data): 250 €
  • Repairs of the vehicle as a result of contraventions of the customer’s obligations from the T&C: Min. 50 €
  • Service action because of customers fault: 50 €
  • Further burden of third parties due to customer fault (towing, etc.): after accounting
  • Movement an illegally parked goUrban vehicle: 50 €
  • Special cleaning: 50 €
  • Helmet loss: 100 €
  • Battery loss or destruction by manipulation (per battery): 1000 €
  • Unauthorized trips abroad: 250 €
  • Return of the vehicle to the business area: 200 €

You have more questions? Contact us!

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